Contact us

We’re here to help and answer any questions you might have. Whether you need support with an order, have a question about our eco-friendly wooden toys and play items, or simply want to share your experience with our products, we’d love to hear from you. Our team aims to respond as quickly as possible during business hours.

  • Email: service@kitcharay.com

  • Phone: +852 3510 0100

  • Company Name: Blue Box International Ltd

  • Company Address: Room 1203, 98 Granville Road, Tsim Sha Tsui East, Hong Kong

  • Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)

If you’ve already placed an order, please include your order number in your message so we can assist you more efficiently.

Thank you for choosing kitcharay. We look forward to connecting with you and helping you bring happy, wholesome fun to little ones!